Human Rights in Cuba

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December 2012
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Posted on Friday, 12.07.12

Cuba blocks hotline

A system that allowed Cubans to broadcast their grievances has been

blocked by the government.

By Juan O. Tamayo

The Cuban government is blocking calls to U.S. and Spanish telephone

numbers once described as a 911 service for dissidents — a system they

could use to swiftly report abuses to supporters abroad.

Hablalo Sin Miedo — Say it Without Fear — allowed Cubans to record voice

messages of up to three minutes that were later posted on the system's

and automatically emailed to those who signed up, mostly other

activists and journalists.

Launched last spring by a Cuba-born Florida International

graduate, the system borrowed a page from a Google and Twitter facility

established after Egyptian President Hosni Mubarak shut down

access during the Tahrir Square riots.

It was receiving hundreds of calls per month with reports that the

official media in the communist-ruled island would never publish, from

arrests of the dissident to the damages caused by

Hurricane Sandy last month and cases of corruption.

But starting on Oct. 29, its lines were blocked by Cuba's

government-owned telecommunications monopoly, . Its U.S. number

was blocked first, and when the system was switched to a number in

, that was blocked also.

ETECSA even blocked calls from Cuba to his personal phone, said the FIU

graduate, who asked for anonymity because he wants to keep his Cuba

activism separate from his job.

"We are exploring alternatives to re-establishing the service. We will

soon announce new ways in which it can be used again," the graduate

wrote Thursday in an email to El Nuevo Herald.

"The fact that they have blocked Hablalo sin Miedo confirms its

usefulness for Cuban activists and average Cubans who trusted us to tell

the stories that the Cuban government wants to silence," the email added.

Dissidents can still send fast messages using the Twitter system, but

the outlook for finding an alternate way of sending voice messages

abroad is unclear because all telephone calls in Cuba must go through


The Hablalo facility was being used most heavily in recent weeks by

members of the Cuban Patriotic Union, a dissident group in eastern Cuba

that has grown to be one of the most active opposition organizations on

the island.

Also using the system have been members of the Cuban Network of

Community Communicators, a group headed by dissident Martha Beatriz

Roque that focuses on reports of neighborhood-level issues.

Roque said Cubans trying to call Hablalo Sin Miedo get a message saying

the number is "temporarily disconnected." The same message is often

heard when Cuba's State Security agents block calls to or from

dissidents' cell phones.

Google and Twitter established the Speak2Tweet system after Mubarak shut

down the on-ramps to the Internet during the Arab Spring revolt there

last year. The system received hundreds of thousands of calls, which

were then posted on the Web and retransmitted as Tweets.

Calls to Hablalo Sin Miedo were fewer because phone calls from Cuba to

the United States costs about $1 per minute — a costly fee in a country

where the average monthly wage officially stands at about $20.

But foreign supporters of dissidents could pre-pay money into the

accounts of Cuban cellular phones so they could be used to call the

facility, and the system was at least theoretically available in case of


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